Hello everyone,

Hope you are keeping well in these challenging times at the moment.

I hope you don’t mind me writing just to update you with some news from the Information & Advice (I&A) team at Age UK Wiltshire that may be helpful to older residents across the county:

  • We are supporting clients to apply for the Wiltshire Surviving Winter Grant this year (in partnership with Wiltshire Community Foundation and Wiltshire Warm & Safe) which, if applying through Age UK Wiltshire, is a one-off grant of £150 (up to £250 for some clients). We can support clients who meet all the following criteria:
  • over pension age (client and/or partner)
  • have household income (excluding disability benefits) less than £16,190pa OR in receipt of a means-tested benefit
  • considered to be in fuel poverty by AUKW– e.g. high heating costs, struggling to afford to heat their home adequately, hard-to-heat homes, significantly underusing heating.
  • able to provide evidence of their means-tested benefit and a suitable bank account to pay the money into
  • We continue to take applications for our free telephone befriending service and are branching out into other things like telephone book groups, although we now have a short waiting list. We can also refer into free Age UK national telephone befriending.
  • We are still supporting clients with Attendance Allowance/DLA application forms which is now done through free telephone appointments and turnaround time for us contacting and completing the appointment is around 2wks or less (with it being backdated to the date of referral to us)
  • We continue to offer telephone and email advice and support in the usual areas of advice like welfare benefits for older people, housing options and issues and care and support options.

All of the above can be arranged through our Information & Advice team by calling us on 0808 196 2424 or emailing us enquiries@ageukwiltshire.org.uk. You can read about our other services on our website here: https://www.ageuk.org.uk/wiltshire/

Please let me know if you have any queries and would be glad to hear any news from you also! Please feel free to share with any colleagues or contacts that you think may be helpful for.

Kind regards,

Rachel

Rachel Clarke(She/Her)

Senior Project Worker

Information & Advice team

Age UK Wiltshire

enquiries@ageukwiltshire.org.uk

Tel: 0808 196 2424 (advice line)

Notice Date: 10/02/2021